Account Specialist

City of Macomb – Finance and Human Resources
Location: City Hall, 232 East Jackson Street, Macomb, IL 61455
The City of Macomb is a forward-focused community committed to safety, economic prosperity,
and educational excellence. We offer a strong infrastructure that supports healthy retail and
commercial growth for our culturally diverse population.
The City of Macomb is seeking a full-time Account Specialist to join our Finance and Human
Resources team.
Key Responsibilities:
• Process and verify payments (drop box, mail, in person)
• Respond to customer inquiries and concerns related to billing
• Monitor delinquent accounts and manage the shut-off/disconnection process
• Handle meter reading data, corrections, and service tickets
• Enter and manage billing adjustments, final bills, deposits, and refunds
• Process billing cycles multiple times a month (print and mail)
• Serve as backup for Finance or Human Resources Specialist
Requirements:
• High school diploma or GED required
• Minimum of two years of general office or accounting experience
• Proficiency in Microsoft Office and financial software systems
• Strong interpersonal skills and ability to handle citizen interactions, including upset citizens
• Accurate data entry skills with ability to maintain financial records and generate reports
• Residency in McDonough County required
• Must pass pre-employment physical, drug screen, and background check
Compensation & Benefits:
• Salary: $40,868.22-$54,490.96
• Health & life insurance, paid leave, IMRF retirement, and more
How to Apply:
Complete the application and submit it to the Mayor’s Office at City Hall by 5:00 p.m. on May 1,
2025.
The City of Macomb is an Equal Opportunity Employer.